Contact Us: eBay@icraveit.com Phone: 716-332-1132 Store Hours: Mon - Fri, 9am - 5pm EST
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We are proud to offer a 14-DAY SATISFACTION GUARANTEE on all of our products we sell (unless otherwise noted in the exceptions below). Refunds are available for any reason up to 14-Days from the date merchandise was received. Note, shipping charges are not refundable and a 15% restock fee may apply for all opened merchandise that is not defective.
Exceptions, the following items are not returnable: software, video games, televisions, any merchandise missing the original Universal Product Code (UPC), items that are abused, and items sold as-is.
After 14-Days, buyer must follow the product warranty policy if the item becomes defective. All items that carry a 30-Day iCraveit warranty (as stated in the product description) are covered by iCraveit and carry a full replacement guarantee. Note, if we do not currently have the item in stock, a full refund will be given. Extended warranties are also offered on most products through SquareTrade (see their link within the product description).
Please note, it is the buyers’ responsibility to pay for shipping charges if the item needs to be sent back.
Overall, iCraveit will do everything we can to satisfy our customers.
Payment must be made within 10 days of end of auction. If additional time is needed please contact us at ebay@icraveit.com
*For orders shipped within New York State, an 8.75% sales tax is automatically calculated into the total purcahse price, including shipping and handling charges, as required by New York State law.