Rev 06-14-2008 Please read all Terms of the Sale...... before purchasing, Thank you! TERMS AND CONDITIONS: 1. All merchandise is BRAND NEW FACTORY SEALED. We guarantee all merchandise against DOA (Dead on Arrival). We allow up to 7 days after receipt of goods for exchange of defective merchandise. All Returns must be returned as you originally received your package... inlcuding  manuals, cords, and packing, including styrofoam supports, buyer is responsible for return shipping costs. We DO NOT provide refunds under any circumstance including buyer's remorse. Please research the product you are purchasing and make sure it is, but not limited to, the correct size, volume, amount, appearance, model, and brand that you want. The DOA policy does not apply if we provide a warranty on the item ourselves which will be noted in the listing. All car audio equipment requires a receipt from a professional installer to accompany any defective return. Should a defective item need to be returned for exchange, the buyer is responsible for return shipping charges. 2. Absolutely no modifications, adjustments or changes to your paypal address unless you contact us by sending a request to applied@cox.net This includes, but is not limited to, change of address, special requests on the label, drop sites, and/or any other special requests of the delivery. We monitor hundreds of shipments with our webpage on a daily basis. Any notes and/or changes via paypal  WILL NOT BE ACCEPTED without direct verification with applied@cox.net  These requests need to be handled on a personal, item by item, one on one basis. Thank you for your understanding. ***Special Note-Buyer will be responsible for any item charge, shipping charge, return fee, and/or handling charges where this condition is not met, and there are charges and/or a loss. 3. Buyer is responsible to have and maintain their own mail receptacle. Any damage from and/or the item missing from, the receptacle after delivery to the buyers' receptacle is the responsiblity of the buyer. 4. Each Customer is liable and responsible for their own local government, and/or customs charges on each shipment, Applied Telecom is not responsible or liable for each customers local custom charges. All US taxes have been paid for international shipments. 5. Our Preferred Method of Payment is Paypal. We also accept certified checks, cashiers checks, money orders, and direct wire transfers. Due to the large proportion of fraud on money orders and checks with NSF, these forms of payments will add several days to the arrival of your product to make sure the funds are collected. We thank you for your patience. Please copy and include the ebay item sheet with the check or enter Model and eBay item number ON the check and mail to: Applied Telecom LLC 12555 E Paradise Dr Scottsdale, AZ 85259 *We receive a number of checks with no information, this will obviously slow shipping. 7. All items we sell are 100% BRAND NEW RETAIL SEALED, NOT REFURBISHED, never used, never opened. 10. Shipping and Handling are NOT Refundable. SHIPPING INFORMATION: 11. International - Global Priority   Canada will take 5-10 days depending on customs. Europe will take 7-10 days depending on customs. Australia will take 14-21 days depending on customs. Other World Destinations will take 14+ days depending on customs. Add 7 days for first class International Shipments 12. Buyer to pay for shipping, handling and insurance. Buyer pays the fixed shipping charge as listed in the auction. The domestic charges are for shipping to the continental US, Hawaii, and Alaska.  U.S  Express shipping options are available upon request. Items ordered before 11 AM Pacific Time, will ship the same day. 13. We ship domestic items over 3 pounds via UPS the balance with USPS. All international shipments are USPS. We try to process and ship all orders within 24 hours after receiving payment. Most domestic orders take 2-5 business days to arrive depending on your USA location to AZ. Most International delvieries take 5-14 business days to arrive depending on your WORLD location from the United States. You will receive an email with tracking information so you can track your shipment. Note that USPS does not update on a regular basis as does UPS, which is updated daily. 14. We leave feedback as soon as your item has been paid in full. We respond to all feedback issues. Should a problem arise with your order, please contact us before leaving feedback. We strive to keep all of our customers satisfied. If we do not respond, we may not be getting your emails or you may not be getting ours. Please be aware that if you have an AOL email you most likely will not get our emails because of the spam filters that accompany AOL accounts. It is advised that you contact us through another email account and email to applied@cox.net with any feedback issues. 15. You are buying on only what is in the description and what is pictured in the photos, unless stated otherwise. If it is not listed in the description or package item list and you do not see it in the photos provided then it is not included. Some pictures were taken from the earlier version of the product and do not correspond to the latest version of the product ADDITIONAL TERMS AND CONDITIONS: 17. SHIPITNOW2008 and its employee's do not provide technical support, service, or advise on compatibility issues. 18. All technical requirements, compatibility with your current hardware or software, and installation procedures are the sole responsibility of the buyer. 20. Due to inventory issues beyond our control, some items will go on backorder from time to time. All items are restocked on a regular basis and the wait time will be minimal before replacement inventory arrives, we do apologize, but it is a fact of business. 21. Multiple Item Shipping Discount: $1.00 off the original cost per each additional item is allowed on orders with multiple items. Example: Should you purchase 3 items with shipping of 6.95 on the first item, you would pay 6.95 + 5.95 + 5.95 on the shipment of the three items. Remember, shipping is very weight oreinted, Thank You. Multiple items must be purchased together in the same payment to qualify. This allows us the lowest possible prices for our customers. 22. Unconfirmed Address/International Address: Please check to make sure your address is confirmed, if not confirmed or if it is an international address, you will need to reply to the email from applied@cox.net you will receive on your paypals official email address. Simply reply to the email to confirm the address and help prevent fraud on your account.   We appreciate your business and your time as you view our store SHIPITNOW2008  Thank You for Your Continued Business!