Shipping:
All orders will be dispatched in the next business day once your payment cleared before 6:00 PM Pacific Time.
For International orders the buyer is responsible for all applicable import duties and local taxes. Please verify this with your local custom before any purchases.
We are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays.
Note that transit times may vary, particularly during peak periods.
We don't offer local pick up.
*Please allow sufficient time for delivery and contact us if you don't receive your package after estimated delivery date.
| Delivery standard (Please contact us if you do not receive the article after estimated delivery date.) | |
| For US Buyer (We will ship your order out from our warehouse in Washington state) | |
| First-Class Mail® | Up to 5 Business Days (Included 2 days process) |
| Priority Mail® | Up to 5 Business Days (Included 2 days process) |
| Parcel Post® | Up to 10 Business Days (Included 2 days process) |
| For Canadian Buyer (Please refer to the service standard on CanadaPost.com for more detail.) | |
| Letter Mail | Up to 9 Business Days |
| Expedited | Up to 14 Business Days |
| For International Buyer | |
| Standard | Up to 15 Business Days |
| *For all buyer, when you select Standard shipping service, we reserve the right to ship your order by any shipping service. | |
Policy:
DOA/defective items will be replaced w/ an identical item upon return of the defective item.
Please request an RMA number via email for exchange. RMA (Return Merchandise Authorization) number is required for all returns.
Defective items must be noticed within 7 days of the date you received it.
The buyer will be responsible for all shipping charges and insurance when returning items.
Units returned and found not to be defective will be returned at buyer's expense.
If the retail package has been opened, and item return for a refund is not defective will be subject to a 15% restocking fee.
S/H & Insurance charges are non-refundable.
All returned merchandise must be in original factory conditions, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.
Please allow 5 to 10 business days after we receive the item to process your return.
Payment:
We accept payment by PayPal only.
Warranty:
All items covered by manufacturer's warranty.
Pictures and images are for illustration purpose only. Packaging of an item may be varied without prior notice. Performance of the product depends on the brand and equipment being used. Information is provided by the manufacturer or adopted from its official web site. Specification of an item is subject to change without prior notice. All brands and logos are the properties of their respective owners. We shall not liable for the damages caused by using products we sold.